Privacy Policy
1. General
Welcome to LOYZO. This privacy policy informs you about how LOYZO handles your personal data (hereinafter also referred to as “your data”). We attach great importance to the protection of the personal rights of the users of our products, comply with the applicable data protection regulations and take the necessary measures to protect your data.
Websites of other providers that can be accessed via our websites are not subject to the data protection regulations set out here. We accept no responsibility or liability for the observance of data protection by third party websites.
2. Data processing and purposes of use
2.1 General
“Personal data” are all details and information that relate to a specific or identifiable person. This includes, for example, contact details such as name, telephone number, address or e-mail address as well as other details that you provide to us, for example, when registering, as part of an order or when participating in competitions or surveys and the like. Processing” means any handling of personal data, including but not limited to the collection, storage, management, use, transmission, disclosure or deletion of your data. Your data will only be used for the respective purposes communicated to you in this privacy policy.
In the following, we will inform you about the cases in which we collect data about you, which data we process from you, for which purposes we use it and to whom it may be passed on. We will also explain to you what rights you have vis-à-vis us with regard to your data and how you can assert these rights.
2.2 Anonymous users of our websites
When visiting our websites, we, as well as third parties, collect, store and use data from registered as well as from non-registered users, which is collected via so-called “cookies” and similar techniques. These are text files that are stored on the user’s system and enable an analysis of the use of the products. This technology makes it possible to recognise individual users as (returning) visitors and to provide them with individualised services and products. In general, the use of cookies serves to improve our services and make them more effective and secure.
We use cookies based on our legitimate economic interest. You have the option to exclude the use of certain cookies in your settings. By using this website, you accept that certain cookies are necessary for the use of the website or that after opting out of certain cookies, individual functions may not be available. You can find further information on the systems we use, in particular on opting out, under the following link: Privacy settings.
The aforementioned technologies are collected in particular to analyse the surfing behaviour of users and to measure reach. Reach measurement can be used to determine how many people use the LOYZO offer in order to be of interest to advertisers. The information collected with such technologies can also be used for marketing purposes, to improve the products and the websites, to evaluate user behaviour, to deliver suitable advertising and to design it according to needs.
2.3 Non - anonymous users
As part of the registration process, when registering for a newsletter and when participating in a competition or prize draw, we collect personal data from you, such as your first and last name, address, e-mail address and, if applicable, other data such as telephone numbers or date of birth, as well as all data voluntarily entered by the registered user in his or her user profile. We use this data to process the contractual relationship entered into, to enable and check your access to the products or the use of the products in accordance with the contract, and to notify and/or publish the winners of competitions and prize draws. As a basis for access to online products, data on individual usage behaviour is also collected and evaluated in order to improve our products. The online transmission of personal data between the user’s browser and our servers is encrypted using the HTTPS protocol. In order to enable the functionality of this encryption technology, the user is required to use the current browser versions.
3. Disclosure of personal data to third parties
We do not pass on personal data to third parties unless this is required by law or ordered by a court decision. This excludes the disclosure to third parties
- for the legal protection of users;
- to meet legal requirements;
- for the defence and protection of the rights of the provider;
- to comply with the Terms of Use or the Privacy Policy;
- to remedy technical difficulties of the products;
- for cooperation with service partners who require the transmission of data for order or contract processing. In these cases, the transmission of data is limited to the minimum necessary for their order fulfilment;
- to cooperate with service partners of the provider, who support us in particular in the marketing area, for the analysis of certain technical data and for functions of processing and/or storage of data;
- following a request by a law enforcement agency or by the police.
We work with a limited number of trusted external service partners who have been carefully selected by us and meet high data protection and security standards. Data is only disclosed to the service partners to the extent necessary for the provision of the services offered.
In the event of a sale, merger or other reorganisation of some or all of our company’s assets, personal data may be transferred, assigned, sold or otherwise shared with third parties as part of that transaction or reorganisation.
4. Transmission abroad
If necessary and appropriate for the data processing described in this privacy policy, we may also transfer your personal data to third parties abroad. If the level of data protection in the country concerned is not adequate, we will contractually ensure that the protection of your personal data has such a level. We do this by concluding standard contractual clauses with the companies concerned. Where such a standard contractual clause cannot be obtained, we obtain users’ consent that they agree to the transfer of their data.
5. Integration of third-party offers
Our digital offerings are networked with third-party functions and systems in a variety of ways, for example by integrating social networks such as Facebook, LinkedIn or Twitter in particular. If you have a user account with these third parties, it may also be possible for these third parties to measure and evaluate your use of our digital offerings. In the process, further personal data, such as IP address, personal browser settings and other parameters may be transmitted to these third parties and stored there. We have no control over the use of such personal data collected by third parties and accept no responsibility or liability.
6. Legal basis for the processing of data
We always process your personal data in accordance with the applicable data protection provisions under the Swiss Data Protection Act (DPA) and – where applicable – the European General Data Protection Regulation.
When processing personal data for the purpose of processing a contractual relationship, the contractual relationship serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
In the case of data processing that is necessary for compliance with a legal obligation, the legal obligation in question serves as the legal basis.
For further processing, we rely on our overriding interest to optimally adapt and continuously improve our offers to the needs of our customers and to carry out marketing activities, as well as to display advertising that is relevant to you. This is an important basis for the financing and further development of our offers. To achieve these interests, the processing of personal data as described by us is necessary. In weighing up the interests of both sides, we have come to the conclusion that our data processing does not unduly affect the interests or fundamental rights of our users. If you are of a different opinion, you have the right to object to this data processing at any time within the legally permissible framework (see sections 8 and 9).
In cases where we obtain consent for data processing, this is deemed to be the legal basis.
7. Storage period
We only use and retain your data for as long as is necessary in accordance with the processing purpose in question or for as long as there is another legal basis for doing so, but for a maximum of ten years. We retain data that we hold on the basis of a contractual relationship with you for at least as long as the contractual relationship exists and limitation periods for possible claims by us run or statutory or contractual retention obligations exist.
8. Your rights
Right to information and rectification
You have the right to receive information from us at any time and free of charge about whether and which of your personal data we process. You can also request that we correct or complete incorrect data about you in our systems.
Right to erasure and restriction
You have the right to request that we delete or restrict the processing of your personal data. Please note that even after your request for deletion of your personal data, we may have to retain it due to legal or contractual retention obligations (e.g. for billing purposes) and in this case we will only restrict or block your data as necessary. Furthermore, deletion of your data may mean that you can no longer obtain or use the services you have registered.
Right of objection
You have the right to object to the processing of your data, which you can exercise with us (see section 9 for details).
Right to data portability
Where applicable, you can also exercise your right to data portability.
Revocation of consent
You can revoke your consent to data processing at any time, in principle with effect for the future. In the event of a revocation, we may no longer be able to provide you with personalised use of free and/or paid products.
Right to complain
Where applicable, you have the right to lodge a complaint regarding data processing with the competent supervisory authority. You can do this with the supervisory authority at your place of residence, workplace or the place of the suspected data breach.
9. Contradiction
You have the right to object to the processing of your personal data in accordance with the legal requirements at any time.
a) Anonymous users
If you wish to stop retargeting when you visit our websites as a non-registered or non-logged-in – i.e. anonymous – user, we are unfortunately unable to make this setting, as we cannot establish the link between an anonymous user of our websites and a person registered with us. For tracking and analysis purposes, we use third-party systems such as Google Analytics. Further information on the systems we use, in particular on opting out, can be found under the following link: Privacy settings.
b) Newsletter
Unsubscribing from a newsletter is possible at any time via your user account or the relevant link in the newsletter itself.
10. Contact
If you have any questions or suggestions about our data protection practices, or if you would like information about or to exercise your rights under sections 8 and 9, please contact us at the following address.
E-mail: datenschutz@loyzo.ch
11. Adaptations
We expressly reserve the right to change this privacy policy at any time. If such adjustments are made, we will publish them immediately on our website. It is your responsibility to inform yourself about the currently valid version of the data protection declaration on our website. We therefore recommend that you consult this privacy policy regularly.
Baar, 10 May 2023